FAQ

Small group tour's availibility
We run our small group tours all year long! But we offer more tours from April to October 7 days a week.
Please check our "small group tours" page and select a date to know if your tour is available.
How can I book a tour online?
Our website www.alafrancaise.fr/provence provides real-time updated prices and dates. Once you have selected the tour, add it to your basket and process to securised online payment.It sometimes happens that booking confirmation are sent into spams, please check it in you mailbox.
You want to join the A la Francaise team?
Thanks for you interest, we feel very flattered! Please check our webpage "Work with us" and take a look at our offers. Then, you can send us an email with your resume to apply for a job offer at laperlerare@alafrancaise.fr
What payment methods do you support?
We support VISA, MASTERCARD and classic credit card CARTE BLEUE for online bookings. We also accept payments via PAYPAL.
Otherwise, you can call us to book your tour and pay by cash or credit card the day of your tour.
I travel to Provence with my children/baby
4 to 11 years old children are welcomed to join our half or full-day tours in Provence and half-price will be granted for them.

Unfortunatly, we do not recommend the excursion for babies and young children between 0 and 3 years old. They can not sit on the lap of a parent, for security reason.
Do you offer any discount?
We would be happy to welcome you on a tour with us! Unfortunately we do not operate any discount. Thank you very much for your understanding and do not hesitate to contact us if you have any further questions.
Which partners/domains are visited during the tours?
Our dreamteam have selected the best partners in Provence region but unfortunatly we cannot tell you before the tour because it can be a last minut change.
How many people can join the tour?
We organize small group tours of 8 people maximum, semi private tours to share more about our lovely Provence region.
Do you offer gift card?
Of course! We think that discovering our beautiful Provence region is a really nice and original gift!You can book online a gif card without selecting a date. Once you have offered it to a friend or family, call us to choose a date together depending on availibility.
I would like to know more about the A La Francaise group
A la Française is a network of local agencies, each expert in their own region! Each agency offers the opportunity to discover its region (Bordeaux, Loire Valley, Champagne, Burgundy and Provence) thanks to passionate local guides through :
- Small group tours (regular or private) designed for individuals
- Tailor-made stays including meals, accommodation or any other activities of your choice
- Events (seminars) intended for companies
Our « homemade » activities promote the French Art de Vivre in a convivial and casual spirit.
For more info, please send us an email tobonjour@alafrancaise.fr
Which language are spoken during the tours?
All our team speak at least both French and fluent English.Depending on the nationalities on the day of the tour, we adapt our speech to our lovely clients ;)
Some of our guides speak Spanish, Chinese, Portuguese, we will do our best to find the perfect local guide for your excursion.
May I participate to a wine tour if I am pregnant?
Congratulations! Please let us know and we will be happy to provide you some delicious grape juice. Otherwise, you can still split the wine during the tasting ;)
You want to organize a stay in Provence?
Send us an email with all you wishes and we will do our best to make a memorable program!
I want to book a private made-to-measure tour
Our dreamteam will make a made to measure tour depending on your choices and availibility.
Joining a private tour in Provence with us includes the visits that will suit you best but also the discovery of lovely places and a great French Art de vivre experience.
We are sure you will enjoy this memorable day in Provence!
Where is the meeting point of my tour?
Our meeting points are noticed at the end of tour's description on our website and also on your confirmation voucher sent by email.