FAQ

How many people per minivan ?

8 people/minivan maximum

On which website can I book train tickets to arrive from Paris ?

If you are in Europe : oui.sncf

If you are outside Europe : raileurope.com

Food during the tour ?

Every tour includes food tastings (tastings at local productor’s and/or a local aperitif). Depending on the tour, a lunch is included. There is no lunch included during the half day tours. Please verify the description before you book the tour.

English speaking tour guide ?

Yes all our tours are operated in english. We can offer other languages on request for private tours. 

Where is the meeting point for the departure of the tours ?

For shared tours departing from Reims: in front of the Tourist Office on the Place de la Gare Reims Centre. (be careful it is not the Tourist Office of the Reims Cathedral).

For shared tours departing from Epernay: in front of the Maison de Champagne Boizel gate, 46 Av. de Champagne, 51200 Épernay.

 

For private tours, we can pick you up at your hotel or the place of your choice in Reims or Epernay region.

How to reach A La Française’s customer service ?

Send us an email at champagne@alafrancaise.fr or call us at +33 3 26 53 30 41 from 9am to 6pm (local time) Monday to Sunday.

Can children participate in our tour ?

Children under 4 years old are not allowed on shared tour. Do not hesitate to contact us directly if you want to book with children.

It is prohibited to sell or serve alcohol beverages to minors under the age of 18 years.